Privacy policy

Privacy Policy

Last updated 28/11/2024

Effective Date: 01/12/2024

HUSLAKEN  ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and store your personal information in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect
We may collect the following types of personal information:

  • Contact Information: Including your name, email address, phone number, billing address and shipping address.
  • Payment Information: Including credit card details or other payment methods when you make a purchase.
  • Account Information: If you create an account with us, we collect your username, password, and other account-related information.
  • Website Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited. These can be collected via cookies, therefore we refer to our cookie policy.

2. How We Use Your Information
We use your personal information for the following purposes:

  • Processing Orders: To fulfill and manage purchases, payments, deliveries, and returns.
  • Customer Support: To provide customer service and support, including responding to your inquiries and resolving issues.
  • Marketing: With your explicit and prior consent to send you promotional materials, newsletters, and other marketing communications. You can withdraw your consent at any time.
  • Website Improvement: To analyze website usage and improve our website's functionality and user experience (anonymously).

3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following purposes:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, conduct our business, or provide services to you.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Your Rights
Under GDPR, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can ask us to correct inaccurate or incomplete information about you.
  • Erasure: You can request the deletion of your personal information under certain circumstances.
  • Objection: You can object to the processing of your personal information for specific purposes.

5. Data Security
We implement appropriate technical and organizational measures (eg. encryption, firewalls,…) to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us please contact us through our contact form. 

7. Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.